Most items purchased online may be returned to our Oshawa location ONLY within 14 days after we re-open for regular business for an in-store credit or exchange ONLY, notwithstanding that the Canadian govt. may set any or all additional regulations on any clothing and accessories returns/exchanges due to COVID-19. No exchanges through Shopify. ALL returns MUST be unwashed, unworn, and have the original price tag attached along with the invoice.
Non-Refundable items are:
Purses, Wallets, Jewelry, Swimwear, Shoes, Gift Cards.
Items returned for an exchange or store credit are NOT eligible for shipping fee refunds.